Terms of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Credit Card Transactions

At this time, due to many variables, processing of credit card information provided is not automatic.  A manual review of the order is completed prior to processing.  Certain orders may require your approval or addition of freezer pack services prior to processing.  At any time, you may print a copy of your invoice from our website.

Paypal Transactions

Please do not complete remittance for any transaction that does not include a shipping and handling amount. 

For orders that require a quotation and approval, such orders will be updated.  You will be notified via e-mail and subsequently may then print a copy of the updated invoice for your records. At that time you may then complete your remittance via Paypal.

Best Before Date

All products will be delivered to you prior to their expiry of their shelf life date.

International Orders: Please note that we are unable to warranty Best Before Dates with respect to postage via Surface. There are two or more postal services involved in addition to their contracted vessel carriers which can extend the delivery time lines.  If Best Before Dates are critical to the product, please arrange for postage via Air

Condition of Product(s)

Certain pre-packaged products, while protected for shipping purposes, may encounter challenges such as breaking. Such products are typically cookies and crackers. These products are packaged within bubble-wrap and centered within the shipping carton to minimize any impact to the exterior of the carton. Such efforts, on occasion, may not enable the safe arrival of all or part of your order. Canadian Favourites Inc. will not assume responsibility for such challenges. Air Shipment would be recommended alternative.

All products sold are sealed by the original manufacturer. All products are inspected at time of packing for shipment. In the event that an item received is not sealed, please refrain from use and notify Canadian Favourites Inc.

Manufacturers, from time to time, may change the appearance of their packaging for marketing reasons. Such changes may or may not include a change to the ingredients of their products.We recommend that you read the label in all cases, prior to use. Canadian Favourties Inc. will not be responsible for such changes by the manufacturer. Most manufacturers maintain websites with product information. We encourage you to visit their websites to remain well informed about your favourite Canadian taste of home. In addition, manufacturers will change the volume of product within the package, we attempt to keep up with these changes, usually involving a reduction of volume but on occasion, we may overlook an item, this is not intentional and we are unable to offer any adjustments to your order value.

General Returns Policy
If you have received the wrong product by mistake please return it unopened and we will exchange it or issue a refund. Shipping & Handling charges will not be refunded on returns accepted for any other reason.

USA "approved" returns are to be sent to: Jenny Nantau 41188 North Woodbury Green Drive, Belleville, MI 48111

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws worldwide, and is the property of Canadian Favourites Inc. The collective work includes works that are licensed to Canadian Favourites Inc. Copyright 2000-2010, Canadian Favourites Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Canadian Favourites or purchasing Canadian Favourites products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Canadian Favourites or to purchase Canadian Favourites products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Canadian Favourites Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Canadian Favourites Inc used in the site are trademarks or registered trademarks of Canadian Favourites Inc

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Canadian Favourites Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Canadian Favourites does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Canadian Favourites does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Canadian Favourites Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Canadian Favourites has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Canadian Favourites product is mistakenly listed at an incorrect price, Canadian Favourites reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Canadian Favourites reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Canadian Favourites shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Canadian Favourites Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Canadian Favourites may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Canadian Favourites.

Your use of this site shall be governed in all respects by the laws of Canada without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Canadian Favourites products) shall be in the province or federal courts located in Windsor, Ontario, Canada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Canadian Favourites products) must be commenced within one (1) year after the claim or cause of action arises. Canadian Favourites Inc failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Canadian Favourites Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Canadian Favourites Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Canadian Favourites Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Canadian Favourites Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Canadian Favourites Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Canadian Favourites Inc in its sole discretion.

You agree to indemnify, defend, and hold harmless Canadian Favourites Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Canadian Favourites Inc may link to sites operated by third parties. However, even if the third party is affiliated with Canadian Favourites Inc, Canadian Favourites Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Canadian Favourites Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Canadian Favourites Inc seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not function).